Privacy Policy

This Privacy Policy applies to the Gruvi Ltd websites and online features that link to this Privacy Policy (each a “Site”). The Sites are offered by Gruvi Ltd (UK) registered at:

2 Marvin Way, Botley, Southamptonshire, UK, SO30 2EG

Please read this Privacy Policy carefully as your use of this Site constitutes your consent to the processing of your Personal Data as described in the Policy. 

PREAMBLE

Protecting your personal information is important to us. This Privacy Policy explains how we collect and process your personal information through the www.gruvi.tv domain (the “Website”), as well as how we use and protect your personal data. We have also detailed your rights in relation to accessing and deleting your data. We refer to the Website, all features, functionality and content of the Website as the "Services". The Services are provided by Gruvi Ltd ("we", "us", "our").

SUMMARY OF KEY POINTS

  • We provide interactive features that engage with third party social media sites, such as Facebook and Twitter. Any data that we obtain about your use of such features is subject to this Privacy Policy. Any data that the social media sites gather about you is subject to your terms with them.
  • We use cookies and other technologies to track the use of our Site. To learn about opportunities to choose not to allow cookies, see section 3, “Cookies and other tracking technologies”, below.
  • If you are under 18 years old, you must obtain the permission of your parent or guardian before participating in a contest on our Sites.
  • We disclose Personal Data when you request or agree to such sharing with business partners or other third parties, when we engage with a third party to process data on our behalf, or when such sharing is required by law, or in certain other situations.
  • This Site may be hosted on web servers in the United States. Your use of the Site constitutes your consent to the transfer of Personal Data to the United States, a jurisdiction that may not provide the same level of data protection as your home country.
  • We collect Personal Data to allow you to participate in the features on the Site, to process your registration, and to provide you with other requested content related to the entertainment content we help promote as part of our service to third parties

INFORMATION COVERED BY THIS PRIVACY POLICY

What is Personal Data?

Personal Data is information or an opinion that identifies an individual. Examples of Personal Data we collect include: your name, email or street address, date of birth, telephone number, your preferences and interests, or other information you provide to us or grant us access to. We may also collect any photographs, video images or other user generated content that you may upload to the Site (“User-Generated Content” or “UGC”). You will have to provide explicit consent to your personal data being collected and processed in all instances when this is applicable.

This Personal Data is only obtained through the use of third party providers and requires your permission by way of participation in the site activity. We don’t guarantee website links or policy of authorised third parties.

When we collect Personal Data we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

AUTOMATIC INFORMATION COLLECTION

We may use a variety of technologies that automatically or passively collect information about how the Site is accessed and used (“Usage Information”). Usage Information may consist of your browser type, operating system, the page served, the time, and the preceding page views. Usage Information is generally non-identifying, but if we associate it with other information so that you can be identified, we treat it as Personal Data.

We also automatically collect your IP address or other unique identifier for the computer, mobile device, technology or other device (collectively, “Device”) you use to access the Site. A unique identifier is a number that is automatically assigned to your Device when you access a web site or its servers, and our computers identify your Device by this number (“Device Identifier”). Some mobile service providers may also provide us with the physical location of the Device used to access the Site.

INFORMATION COLLECTED THROUGH ONLINE ADVERTISEMENTS CREATED AND/OR SERVED BY GRUVI

We may collect Usage Information via online advertisements created and/or served by Gruvi, however, this Usage Information is anonymous and does not personally identify you as an individual.

Usage Information collected may include the advertisement you interacted with, the date and time you viewed this advertisement, your location information associated with your IP address, and your anonymous interactions with the advertisement, including your clicks within the advertisement and whether you purchased the product.

Examples of data our advertisements do NOT collect include Personal Data related to age, gender, religious/political beliefs and ethnicity, excluding possible instances where you explicitly provide and enter this information directly and have clearly provided us permission.

All information gathered is for analytical purposes related specifically to the advertisement in question, and is used to improve the quality and/or speed of that service to you.

THIRD PARTY INTERACTIVE FEATURES

You may participate in a third party feature on our Site, such as through: a login to the Site using Facebook Connect; participation in a game or other feature where your score is posted on a social media site; or an interaction with a “like” or a “share” button for a feature on our Site. You may also engage in activities on third party sites, such as participation in a Facebook application where you allow us to have access to your Personal Data. In addition, we may receive Personal Data about you if other users of a third party web site give us access to their profiles and you are one of their “connections” or similar features. The Personal Data that we obtain through these activities is subject to this Privacy Policy. The information obtained by the third party is not subject to this Privacy Policy, and instead is governed by any terms applicable to your relationship with such third party.

MINOR’S PERSONAL DATA

Certain Sites may attract individuals younger than 18 years old of age (“Minor” or “Minors”). On those Sites, Gruvi may collect the e-mail address and age of Minors in order to send them newsletters and engage in other limited activities. If you are a Minor, and you wish to provide us with your Personal Data for any other purposes, such as to participate in a promotion or contest, you must read this Privacy Policy with your parent or guardian and may not provide your Personal Data without obtaining first your parent’s or guardian’s prior consent. If we are notified or otherwise learn that a Minor has submitted Personal Data to us through any of our Sites other than under the conditions set forth above, we will delete that Minor’s Personal Data. Children younger than 14 years of age may only surf the Site and play with features, but Gruvi does not knowingly collect data of users younger than 14 years of age.

HOW WE USE YOUR INFORMATION

We will use Personal Data collected through the Sites to: 

(1) allow you to participate in the features we offer on the Site; 

(2) process your registration and/or upload your UGC; 

(3) provide you with information that you request or agree to receive; 

(4) improve the Site and for internal business purposes; 

(5) contact you with regard to your use of the Site, and any changes to our policies; 

(6) tailor content, advertisements and offers we serve you; and 

(7) fulfill other purposes disclosed at the time you provide your Personal Data or otherwise with your consent.

MARKETING AND PERSONALISED ADVERTISING

We may use your Information for the purpose of marketing and/or advertising our Offerings and those of our clients and partners. we use Martech technologies, such as real-time bidding, to monetize advertising space within its Digital Services and/or to create a ‘profile’ based on Information about your interactions with us, including our Offerings, our service providers, and our partners and their websites, apps and online advertising, which is used to provide you with personalised advertising and marketing. We may also aggregate information about users to create groups or categories of users, such as ‘segments’, to communicate with you about our offerings and let you know about our clients’ and partners’ offerings, including on Social Media Sites. 

While processing of your Information for this purpose may involve an algorithm automatically selecting advertising which is intended to be of interest to you, we do not make fully-automated decisions that may have a legal or significant effect on you without either your explicit consent, or where otherwise permitted by applicable law.

We may also use UGC for marketing or advertising purposes, subject to the relevant terms and conditions of the Offering.

In countries where our processing of Information requires a lawful basis, we rely upon the following:  

To use UGC you have submitted, we will rely on the rights granted to us under the terms and conditions of the Offering and the performance of our contract with you.

Other types of processing for Marketing and Personalized Advertising are necessary for our legitimate interests (or those of others), including:

Furthering our commercial interests by marketing and advertising Our Offerings, including engaging in contextual (non-data driven) advertising, analytics, and measurement of ad performance; 

Expanding our customer base by deepening relationships with existing customers and developing new customers;

Using UGC you have submitted (unless it is not necessary for the performance of a contract with you or we are able to ask for your consent); and,

Promoting our brands both online and offline.

HOW WE SHARE YOUR PERSONAL DATA

We may share Personal Data under the following circumstances:

WHEN YOU AGREE TO HAVE YOUR PERSONAL INFORMATION SHARED

While on our Sites, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of your Personal Data with a third party. If you agree to have your Personal Data shared, your Personal Data will be disclosed to the third party and the Personal Data you disclose will be subject to the privacy policy and business practices of that third party. You also may specifically request, sometimes through your use of an interactive feature, a widget or an application, that we share your Personal Data with a third party and we will typically do so under those circumstances. In addition, if you choose to register for a promotion, such as a competition, prize draw or contest, your Personal Data may be disclosed to third parties for purposes of the administration of such promotion. The Site that includes the promotion will include clear guidelines on what information is being collected, what it is being used for and name the third party that it may be shared with (the content owner for the purposes of administering the prize).

PERSONAL DATA THAT YOU DISCLOSE PUBLICLY ON THE SITE

You may submit UGC to the Site. Any such UGC will be disclosed publicly. This Privacy Policy does not apply to third party uses of any UGC after it is displayed on the Site.

THIRD PARTIES PROVIDING SERVICES ON OUR BEHALF

We may engage third parties to perform functions on our behalf, such as hosting or operating our Site, sending e-mail communications, and data analysis. We may share Personal Data with third parties in order for them to provide content or otherwise perform services for us, and we will require such parties to maintain appropriate security to protect such data from unauthorized access or processing.

AFFILIATE SHARING AND BUSINESS TRANSFERS

We may share your Personal Data with other entities affiliated with us for internal reasons, primarily for business and operational purposes. Gruvi or any of its assets, including the Site, may be sold, or other transactions may occur in which your Personal Data is one of the business assets of the transaction. In such a case, your Personal Data may be transferred.

LEGAL PROTECTIONS AND OTHER DISCLOSURES

We may transfer and disclose information, including your Personal Data, Usage Information and Device Identifier (including IP address), to third parties: to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce the Site’s Terms of Use or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to this Site or the public. Pursuant to valid requests by law enforcement agencies, we may also use Device Identifiers to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers or law enforcement agencies, in our discretion. Such disclosures may be carried out without notice to you.

LINKS TO OTHER WEBSITES AND SERVICES, AND GRUVI CONTENT FOUND ON OTHER WEBSITES

The Site may contain links that will direct you to other websites or services that are operated and controlled by third parties. This includes links from advertisers, sponsors and partners that may use our logo(s) as part of a co-branding agreement. We have no control over these third parties, and your use of their websites and features are subject to their privacy policies. Gruvi is not responsible for the privacy practices or business practices of any third party website. In addition, Gruvi may place our widgets or other features on certain third party websites. When we do so, any Personal Data that we obtain about you will be subject to this Privacy Policy.

CONSENT TO TRANSFER

The Sites may be hosted and operated in the United States. Your Personal Data will, therefore, be transferred to and processed in the United States where the privacy laws may not provide an equivalent level of protection to those in your home country. By using the Site, and providing us with any information, you consent to the transfer of your information to, and its processing in, the United States.

GDPR COMPLIANCE

Gruvi is fully compliant with the new European General Data Protection Regulation (GDPR). We are committed to respect the law and our users’ rights to privacy while they use our services.

When interacting with one of our campaigns- be it through a website, interactive ad, or video ad- the data we collect (impressions, interactions) is non personally identifiable unless otherwise specified, in which cases full consent will be requested. These cases include asking for a user’s email for the purposes of sending showtime reminders or a user’s address after a quiz so they can receive their prize.

Interaction and impression data are collected for the purposes of measuring a campaign’s progress and success, but no Personal Data is stored in that process.

In accordance with regulation, users are invited to request complete information regarding what Gruvi knows about them and to delete such information if necessary. For this purpose, users should contact Gruvi’s Data Protection Officer, João Lago, at johnny@gruvi.tv.

NOTIFICATION OF CHANGES AND YOUR ACCEPTANCE OF THE PRIVACY POLICY

We reserve the right to change the terms of this Privacy Policy at any time, by prominently posting notice of the amendment on this Site. To the extent permitted by applicable law, such changes will be applicable from the time they are posted.

Effective Date: This Privacy Policy was updated 22 June 2022 and is effective as of that date.

Cookies Policy - Gruvi Ticketing Landing Pages

PREAMBLE


At Gruvi, we respect your concerns about privacy and value the relationship that we have with you. This Cookies Policy explains how the www.gruvi.tv domain (the “Website”) uses cookies and similar technologies. It explains what these cookies are and why we use them, as well as your rights to control our use of them. We refer to the Website, all features, functionality and content of the Website as the "Services". The Services are provided by Gruvi ("we", "us", "our").

Like many companies, we use cookies to distinguish you from other users of our Website. The cookies that we use allow our Website to work and help us understand what information and advertising is most useful to you and other visitors. They also help to provide you with a good experience when you browse our Website. By continuing to browse the Website, you are agreeing to our use of cookies.

This Cookie Privacy Policy applies to Gruvi Ltd websites and online features that link to this Privacy Policy (each a “Site”). The Sites are offered by Gruvi Ltd (UK) registered at:

2 Marvin Way, Botley, Southamptonshire, UK, SO30 2EG

Please read this Privacy Policy carefully as your use of this Site constitutes your consent to the processing of your Usage Information as described in the Policy. 

SUMMARY OF KEY POINTS

  • We use cookies and other technologies to track the use of our Site. To learn about opportunities to choose not to allow cookies, see section 3, “Cookies and other tracking technologies”, below.
  • This Site may be hosted on web servers in the United States. Your use of the Site constitutes your consent to the transfer of User Information to the United States, a jurisdiction that may not provide the same level of data protection as your home country.

INFORMATION COVERED BY THIS PRIVACY POLICY

INFORMATION YOU PROVIDE

We do not collect personal data such as, but not limited to, your name, email, street address, date of birth, telephone number, credit card number or other information (“Personal Data”).

AUTOMATIC INFORMATION COLLECTION

We may use a variety of technologies that automatically or passively collect information about how the Site is accessed and used (“Usage Information”). Usage Information may consist of your browser type, operating system, the page served, the time, and the preceding page views. Usage Information is generally non-identifying, but if we associate it with other information so that you can be identified, we treat it as Personal Data.

We also automatically collect your IP address or other unique identifier for the computer, mobile device, technology or other device (collectively, “Device”) you use to access the Site. A unique identifier is a number that is automatically assigned to your Device when you access a web site or its servers, and our computers identify your Device by this number (“Device Identifier”). Some mobile service providers may also provide us with the physical location of the Device used to access the Site.

INFORMATION COLLECTED THROUGH ONLINE ADVERTISEMENTS CREATED AND/OR SERVED BY GRUVI

We may collect Usage Information via online advertisements created and/or served by Gruvi, however, this Usage Information is anonymous and does not personally identify you as an individual.

Usage Information collected may include the advertisement you interacted with, the date and time you viewed this advertisement, your location information associated with your IP address, and your anonymous interactions with the advertisement, including your clicks within the advertisement and whether you purchased the product.

Examples of data our advertisements do NOT collect include personal information related to age, gender, religious/political beliefs and ethnicity, excluding possible instances where you explicitly provide and enter this information directly and have clearly provided us permission.

All information gathered is for analytical purposes related specifically to the advertisement in question, and is used to improve the quality and/or speed of that service to you.

WHAT ARE COOKIES?

Cookies, pixel tags and similar technologies (collectively ‘cookies’) are files containing small amounts of information – usually consisting of letters and numbers – which are downloaded to any internet enabled device – such as your computer, phone or tablet or similar device – when you use that device to visit a website. Cookies are then sent back to the originating website on each recurrent visit, or to another website that recognises that cookie. 

Cookies are either “session Cookies” or “persistent Cookies”. Session Cookies are temporary Cookies that are stored on your device while you are accessing or using our Services. "Persistent Cookies" are stored on your device for a period of time after you leave our Services. The length of time a persistent Cookie stays on your device varies from Cookie to Cookie.

 ​

COOKIES AND OTHER TRACKING TECHNOLOGIES

By using our Site you consent to our cookies, and the use of other tracking technologies (such as Web Beacons (otherwise known as “clear gifs”). The use of cookies on the Site allows you to enjoy more seamless visits and more accurately measures your behaviour on the Site. There are two types of cookies that we may use: session and persistent. Session cookies exist only during an online session. They disappear from your Device when you close the browser software. Persistent cookies remain on your Device after the browser has been closed. The cookies used on the Site do not identify you personally. They merely recognize your browser, unless you choose to identify yourself voluntarily. You may choose to identify yourself for any one of the following reasons: by asking the browser to remember your username and password, by responding to a promotional offer, or by personalising a web page or requesting more information on a product or service.

Web beacons (also known as clear gifs) are used in combination with cookies to help Site operators understand how you interact with their websites. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site or in an email. The use of a clear gif allows the Site to measure your actions in opening the page that contains the clear gif.

HOW WE USE COOKIES AND WEB BEACONS

  • Gruvi may use cookies and web beacons for a number of purposes, including to:
  • Provide general internal and customer analytics.
  • Study traffic patterns in order to improve website performance, to customise the user experience, and to better match the users’ interests and preferences. For example, Gruvi keeps track of the domains from which people visit, and also measures visitor activity on Gruvi websites. However, these tracking records are performed and maintained in ways that keep the data non-identifiable.
  • Keep track of preferences you specify while you are using Gruvi products or services.
  • Assist in identifying possible fraudulent activities.

WHAT TYPE OF COOKIES DO WE USE?

We use both first-party and third-party cookies on our website. 

*By clicking on any of the following links you will leave the gruvi.tv website. The Links you select will redirect you to a website that is not controlled by Gruvi. Gruvi does not endorse, adopt, certify or otherwise validate the information and materials contained in the linked website. 

  • First-party cookies: First-party cookies are cookies issued from the Website domain, and are generally used to identify language and location preferences or render basic site functionality. For example, if you leave a comment on our site you may opt-in to saving your name, email address and website in Cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to our Website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.​
  • Third-party cookies: Third-party cookies belong to and are managed by other parties. The following cookies are currently implemented (or may soon be implemented) on the Website.
  • Google Analytics - we use Google Analytics to understand how you interact with our website in order to improve the user experience, as well as how our online marketing campaigns are performing.
    https://tools.google.com/dlpage/gaoptout  
  • Google Ads - we use Google Ads tracking code to understand if you complete certain actions on our website after you have seen or clicked through one of our advertisements served via Google Ads. Based on the content you have engaged with on our website, we are  able to deliver some targeted adverts across Google, YouTube and other Google partner website.
    https://support.google.com/ads/answer/2662922?hl=en  
  • ​Facebook - we use the Facebook pixel code to understand if you complete certain actions on our website after you have seen or clicked through one of our advertisements served via Facebook. Based on the content you have engaged with on our website, we are able to deliver some targeted adverts across Facebook and other Facebook partner websites.
    https://www.facebook.com/help/568137493302217 
  • TikTok - we use the LinkedIn pixel code to understand if you complete certain actions on our website after you have seen or clicked through one of our advertisements served via TikTok. Based on the content you have engaged with on our website, we are able to deliver some targeted adverts across TikTok and other partner websites.
  • Snapchat - we use the Snapchat pixel code to understand if you complete certain actions on our website after you have seen or clicked through one of our advertisements served via Snapchat. Based on the content you have engaged with on our website, we are able to deliver some targeted adverts across Snapchat and other partner websites.

CONTROLLING OUR USE OF COOKIES

You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences and/or to remove cookies. For further information about cookies you can visit www.allaboutcookies.org. If you choose to decline cookies, you may not be able to login or use other interactive features of our Sites and features that depend on cookies.

This Site may also use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your Device and allow an analysis of your use of the Site. If Google Analytics is used, the information generated by the cookie about your use of the Site (including the IP address) will be transferred to and stored on a server of Google in the US. Google will use such information to analyse your use of the Site, to create reports about the Site activities for Gruvi and to provide further services associated with the use of the Site and the internet. Furthermore, Google may transfer such information to third parties, to the extent legally required or if such third parties process the data on behalf of Google. In no event will Google associate your IP address with other information of Google. By using this Site, you consent to the processing of your information collected by Google as described above and for the purposes described above. Google Analytics can be disabled through this link: http://tools.google.com/dlpage/gaoptout

To remove our cookies, simply delete any cookies associated with the domains below:

https://gruvi.tv/

https://www.gruvi.tv/

https://app.gruvi.tv/

https://banners.gruvi.tv

https://analytics.gruvi.tv

https://assets.gruvi.tv

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LINKS TO OTHER WEBSITES AND SERVICES, AND GRUVI CONTENT FOUND ON OTHER WEBSITES

The Site may contain links that will direct you to other websites or services that are operated and controlled by third parties. This includes links from advertisers, sponsors and partners that may use our logo(s) as part of a co-branding agreement. We have no control over these third parties, and your use of their websites and features are subject to their privacy policies. Gruvi is not responsible for the privacy practices or business practices of any third party website. In addition, Gruvi may place our widgets or other features on certain third party websites. When we do so, any Data that we obtain from the widget about you will be subject to this Privacy Policy.

INTERNATIONAL TRANSFER

The Sites may be hosted and operated in the United States. Your Data will, therefore, be transferred to and processed in the United States where the privacy laws may not provide an equivalent level of protection to those in your home country. By using the Site, and providing us with any information, you consent to the transfer of your information to, and its processing in, the United States.

GDPR COMPLIANCE

Gruvi is fully compliant with the new European General Data Protection Regulation (GDPR). We are committed to respect the law and our users’ rights to privacy while they use our services.

When interacting with one of our campaigns- be it through a website, interactive ad, or video ad- the data we collect (impressions, interactions) is non personally identifiable unless otherwise specified, in which cases full consent will be requested. These cases include asking for a user’s email for the purposes of sending showtime reminders or a user’s address after a quiz so they can receive their prize.

Interaction and impression data are collected for the purposes of measuring a campaign’s progress and success, but no personal information is stored in that process.

In accordance with regulation, users are invited to request complete information regarding what Gruvi knows about them and to delete such information if necessary. For this purpose, users should contact Gruvi’s Data Protection Officer, João Lago, at johnny@gruvi.tv.

NOTIFICATION OF CHANGES AND YOUR ACCEPTANCE OF THE PRIVACY POLICY

We reserve the right to change the terms of this Privacy Policy at any time, by prominently posting notice of the amendment on this Site. To the extent permitted by applicable law, such changes will be applicable from the time they are posted.

Effective Date: This Privacy Policy was updated 15 September 2022 and is effective as of that date.

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